Personal Information is any information about you, whether it is true or not, where your identity is apparent or can reasonably be ascertained from that information. When anonymous information is directly or indirectly associated with personal information, the resulting information is also treated as Personal Information. Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual. Aggregate information means information about groups or categories of customers, which does not identify and cannot reasonably be used to identify an individual customer.
We collect two basic types of information – Personal Information and anonymous information and we may use personal and anonymous information to create a third type of information, aggregate information. We collect:
a) contact details such as your first name and surname, email address, residential address and mobile or other phone numbers;
b) personal information such as gender, age, age range or your image; account login details, including your username, password and pictures associated with your profile;
c) information sent bilaterally or within a small group using email, post or other methods of communication;
d) information we obtain from a third party, such as a site or platform provider, about your use of or interest in our services;
f) location information including location information provided by a mobile or other device interacting with one of our websites, or associated with your IP address, where we are permitted by law to process this information;
g) activity, technical and device information about your use of our websites, such as the content you view, the time and duration of your visit on our websites, how often you use our services, how you first heard about our websites, your preferences and information about your interaction with the content offered through our websites, your hardware model, device type, other unique device identifiers, operating system version, browser type and IP address;
h) government identifiers such as passport, driver's license, social security numbers where we are required to do so for tax or other legal reasons; and
i) sensitive information such as biometric data, geolocation, drivers licenses and financial information to comply with our legal and regulatory purposes.
We collect information in a variety of ways, as set out below. You confirm that any contact information you provide is true and accurate.
Information you provide to us directly: including when you visit our websites, register on the websites, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our websites.
In addition to collecting information via our websites, we collect information from you by telephone, video or in correspondence (including email, live chat, mail, text message or social media). All telephone or video calls between you and we representatives may be recorded for training, quality control and compliance purposes and by continuing with any such call you consent to it being recorded.
Information you provide when using our services: We also collect information about your use of our products and services through a variety of technologies that are present when you visit our Websites, including the websites, or use our applications on third party sites or platforms (whether or not you are logged in or registered) including cookies, flash cookies, pixels, tags and application programming interfaces.
Please see the section entitled “Personal Data Collected via Technology” below for further information. Analytics tools are also used by us to collect information, including when you visit our websites or use our applications or services on third party sites or platforms.
Information we receive from third party service providers: Finally, we also use trusted sources to update or supplement the information you provided, or we have collected, including in order to verify or validate information (for example, postal address, documentation and names).
a.Required by law.
b.The team faces mergers, acquisitions, changes in control, etc. of other companies.
c.We may share your information with certain third-party companies, such as advertising platforms, and we will require these third parties to (i) ensure the security of the data, (ii) never use the data for purposes other than providing services to us purpose, and (iii) use the data only in accordance with the Privacy Policy.
In any case other than those set forth above, we will not share your personally identifiable information with third parties without your prior consent.
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. We only retain your personal information for as long as necessary, and under no circumstances, do we collect personal information through our software and services. We will retain information we collect in accordance with this Privacy Policy to fulfill our business and/or operational purposes or to comply with legal requirements. We have implemented safeguard procedures to protect your information in accordance with industry standards, and we have restricted access to your information on servers, which are encrypted.
However, since the Internet is not a 100% secure environment, we cannot guarantee that the information you deliver to us is 100% secure. After you uninstall our software or stop using our services, we will delete all your data within three months. If you click to clear your data through internal software, we will immediately delete your data saved locally, and delete all your data on the server within one month.
If you do not want us to use the information we collect to serve you advertisements, you can opt out of receiving such advertisements.
Please note: (a) if you opt out, we may still collect some data about your online activities for operational purposes (such as fraud prevention), but it will not be used by us for the purpose of advertising to you; (b) if you use multiple browsers or devices, on each of which you may need to perform this opt-out; and (c) other advertising companies' opt-out features may differ from ours, and we have no control over the practices of any third parties. We make no representations or warranties regarding such opt-out services. These services are independent of us, and we have no control over, and are not responsible for, their performance.
We pay close attention to the protection of our intellectual property. The selection and arrangement of all content, images, design, graphics, text, logos, buttons, interfaces, icons, audio and video clips, and software and services are our exclusive property and are subject to the Berne Convention, international copyright laws and other applicable laws and legal protection.
You agree to use the Software and Services only for lawful purposes. We may, without liability to you, for any conduct that we believe violates any applicable law or this Privacy Policy, or is harmful to the interests of other users, third parties, sponsors, licensors, service providers, merchants, Terminate your access or suspend access to all or any portion of the Software and Services without notice.
We do not want you to send us any confidential or proprietary information, whether by email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential and by submitting such information to us, you give us the absolute right to use, modify, reproduce, transmit, display and distribute such information , without payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the material, information, advice, ideas or opinions, or we first obtain your permission.
We comply with the General Data Protection Regulation (GDPR).
If you are a user in Europe, you have rights (with limited exceptions). (i) request access to and rectification or deletion of your personal information; (ii) obtain restriction of processing or object to the processing of your personal information; and (iii) request that a copy of your personal information be provided to them or a third party in digital format. You also have the right to lodge a complaint with the local data protection authority in the European Economic Area about the processing of your personal information.
If you are located in the EEA, personal information collected from you via the Software and Services, will be transferred to recipients in countries located outside the EEA which do not provide a similar or adequate level of protection to that provided by countries in the EEA. You hereby expressly consent to the transfer of your personal information to recipients, as described in this Privacy Policy, which are located outside the EEA.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).If you are a user in Canada, you have rights (with limited exceptions)：
a.Ask why an organization is collecting, using or disclosing their personally identifiable information (PII)
b.Expect organizations to only collect, use or disclose personal data reasonably and appropriately
c.Expect organizations will not use collected information for any purpose other than that which they have consented
d.Know who in the organization is responsible for protecting their personal information
e.Expect organizations to protect their personal information by taking appropriate security measures, e.g. automated vendor risk scoring
f.Expect organizations to keep personal information accurate, complete and up-to-date
g.Obtain access to their personal information and ask for corrections if necessary
h.Complain about how an organization handles their personal information if they feel their privacy rights have not been respected
We comply with the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly allow anyone under the age of 18 to use this website, nor do we knowingly collect, use or disclose personal information from anyone under the age of 18. If we become aware that we have unknowingly collected personal information from a child under the age of 18, we will make reasonable efforts to delete that information from our records.